1). Your inquiry related to our products or prices will be replied within 24hours in business days. 2). OEM & ODM are welcomed, OEM brand or packing boxes available. 3). Any defective products within warranty will get maintenance or replacement unconditionally. 4). High-efficiency after-sale without complex process.
Guarantee: 1. Before Delivery, we make sure 100% full inspection. In case any defective ,we'll replace it for free immediately or with new shipment. 2.Generally we supply 1-year warranty with the lamp ,but not including the battery and charger. Any defective products please send us pictures or videos or defective samples. We'll check it and replace it free. But the warranty doesn't cover any damaged products caused by improper use.
Trade term: 1,)Payment by T/T, L/C, Trade Assurance, PayPal or Western Union. 2,)Lead time: 2-30 days, subject to the orders quantity. 3,)Delivery ways: UPS,DHL or other door to door service, by sea ,by air , etc.
More service, don't hesitate to contact with us.
If you want to know more about us, don't hesitate to contact with us.
Packaging & Shipping
The standard packaging type you can choose: paper box, plastic box; or customize paper box, plastic box, gift box or blister packaging etc.
Shipping way you can select: Door to door express(DHL/Fedex/UPS Etc.), Air Freight, Ocean Shipping, or you also can use your own shipping forwarder.
Payment term you can use: Alibaba trade assurance, L/C, T/T, Paypal, Western Union or Moneygram.
Q1: Are you a Factory or trading company? A: We are the professional manufacturer of led headlamp, led flashlight, bike light and floodlight.
Q2: What Certificates do you have? A: We are the thrid part SGS Verified Supplier - SGS Approved. Our product pass by CE, ROHS, FCC, MSDS, PSE, EU Design Patent etc. inspection. We own BORUiT Trademark certification from (HK/Taiwan/Philippines/South Korea/ USA//European/UK/Canada/Norway/Russia/New Zealand)
Q3: Can I try a trial order? A: Yes, we welcome any trial order to test and check our product quality. Mixed products trial order also be acceptable.
Q4. What OEM/ODM service you can support? 1. Product LOGO print: Laser engraved or Silk print; 2. Package Custom: Paper box, Gift box or Blister package; 3. Product mode/color/design etc. customization acceptable.
Q5: What’s your lead time? A: Available sample is 1-3 days; OEM/ODM Sample 15-30 days; mass production:10-30 days, Specific depending on order quantity.
Q6: Do you offer guarantee for the products? A: 1-3 year warranty, specific depends on product quality level.
Q7: What's your after sales service? A: We will compensate to the customer for loss by products or discount if the problem caused by the product.
Q8: Why choose us? 1. We keep the 100% quality inspection before shipment, offer competitive price & good after sales service to ensure customer benefits. 2. We will untimed develop new products that meet market needs. 3. Our principle is to help customers earn more profits. Support to provide high-quality product images, analyze product selling points, provide test reports, support third-party inspection and other services for customers.